Job Description

Job Description

Job Description

Team Services Assistant

The Musco Conference Center team has an opening for a Team Services Assistant at our Oskaloosa office . In this role, you will be responsible for supporting the operations of the conference center by providing administrative and technical support for internal and external customers, ensuring the smooth execution of meetings and events. We are looking for candidates who are excited about this opportunity. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Essential Criteria:

• Outstanding interpersonal and communication skills with a strong focus on guest satisfaction.
• Ability to manage multiple tasks efficiently, with excellent organizational skills and attention to detail.
• Proven experience handling conflicts in a diplomatic and effective manner.
• Patience, active listening skills and a calm demeanor in all situations.
• Innovative problem-solving with a team-oriented mindset.
• Familiarity with Musco solutions is a plus.
• Minimum of 2 years of customer service experience, ideally in a hospitality or front desk setting.
• Certificate or diploma in hospitality or related fields is a plus.
• High school degree or GED is required.

Roles and Responsibilities:

• Support the day-to-day operational needs and foster a welcoming environment for the conference center.
• Help with conference center room bookings, technology setups, troubleshooting, and facility related questions.
• Ensure the conference center and team spaces are prepped and maintained for all functions and events.
• Provide comprehensive front desk services, manage check-ins, and respond to inquiries.
• Perform administrative duties as assigned and process conference center work orders.
• Take care of routine and unique guest requests, ensuring satisfaction and personalized experience. Serve as a point of contact as needed.
• Perform other duties as assigned.

Who is Musco:

Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.

Team Culture and Partnerships:

At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time.

As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.

At Musco , we make it happen and want you to be a part of it.

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