The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices.
We are looking for a experienced product leader to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services. As the Sr. PMT over this space, you’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to help drive the best ASIN selection in our store. Successful candidates will have a keen ability to distill insights from customer research, and form an experimentation plan to address pain points uncovered through anecdote and in-depth data analysis. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments. Key job responsibilities- Master's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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