Keyholder Job at CULT GAIA, East Hampton, NY

VjBPVitzamtuSVJNSTBMeEhWaU95NklhSEE9PQ==
  • CULT GAIA
  • East Hampton, NY

Job Description

Company:

Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.

Job Summary: As a Key Holder at Cult Gaia, you will hold a pivotal position in ensuring the smooth operation of our boutique while delivering an exceptional standard of service to our discerning clientele. With a profound understanding of women’s fashion and a keen appreciation for our brand identity, you will serve as a beacon of style expertise, providing personalized guidance and styling recommendations to enhance each customer's shopping journey. Your responsibilities will encompass overseeing daily store operations, including opening and closing procedures, inventory management, and ensuring adherence to visual merchandising standards.

What You Will Do:

  • Utilize company selling culture and training tools to meet and exceed KPI expectations
  • Maintain a primary focus on training and development on sales proficiency process
  • Complete all training and demonstrate the ability to effectively execute company expectations
  • Executes style guide directives by overseeing all aspects of merchandising, visual and labeling
  • Ensure daily task lists are completed by store teams
  • Ensure inventory accuracy according to company asset protection standard work
  • Self-assess daily results and partner with Leadership on behavioral expectations to improve
  • Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
  • Help to build a culture throughout the store that drives the following positive company expected outcomes
  • Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
  • Utilize all tools to the company standard
  • Ensure check-out/in processes are executed
  • Ability to work weekends and most holidays
  • Able to work in a fast-paced environment
  • Be fully responsible for shifts in our store (open/close)

What You Can Bring:

  • High School Diploma or GED equivalent.
  • Previous retail experience in a direct customer interactive environment preferred
  • Previous experience as an assistant manager/key holder of a retail store preferred
  • High volume experience is preferred
  • An equivalent combination of education and experience will be considered
  • Excellent customer service skills and do what it takes to create seamless experiences for customers
  • Positive attitude and friendly demeanor
  • Excellent verbal, interpersonal, and written communication skills.
  • A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines
  • Detail-oriented problem solver
  • Actively gets tasks done and is driven by a sense of urgency
  • Organized with excellent time management skills to deliver maximum impact
  • Strong interest in fashion as well as strong knowledge of industry trends

REQUIRED EXPERIENCE:

  • High School Diploma or GED equivalent.
  • 2+ years of retail experience in a direct customer interactive environment preferred.
  • High volume experience is preferred.
  • Previous retail experience, preferably in a luxury or high-end fashion environment.
  • Experience in a supervisory or leadership role is often necessary as key holders oversee store operations in the absence of higher management.

SKILLS, KNOWLEDGE & ABILITY:

  • Ability to communicate effectively.
  • Knowledge of high-end women’s fashion.
  • Ability to solve problems quickly.
  • Ability to lead and motivate a team effectively.
  • Strong decision-making skills, particularly in high-pressure situations.
  • Capability to delegate tasks efficiently to ensure completion.
  • Exceptional customer service skills to provide a personalized shopping experience to high-end clientele.
  • Proficiency in handling customer complaints or difficult situations with tact and professionalism.
  • Understanding of security procedures to prevent theft and ensure customer, staff, and merchandise safety.
  • Familiarity with inventory management systems to minimize shrinkage.
  • Knowledge of visual merchandising principles to enhance the luxury shopping experience through store layout and displays.
  • Ability to drive sales and meet targets by implementing sales strategies and motivating the team.
  • Understanding of the luxury fashion market to identify sales opportunities.
  • Excellent verbal and written communication skills for effective interaction with customers, team members, and management.
  • Ability to provide clear instructions and feedback to staff.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Adaptability to changes in store procedures, promotions, and inventory.
  • Thorough understanding of products, including materials, construction, and brand history.
  • Ability to educate customers and staff about products and brand ethos.
  • Maintaining a polished appearance in accordance with luxury brand standards.
  • Exemplifying professionalism and discretion in all interactions.

WHAT WE OFFER:

  • Medical, Dental, Vision & Dependent Coverage
  • 401K with company match
  • Life insurance
  • Pet Insurance
  • PTO
  • Paid Sick Leave
  • Clothing Allowance
  • Retail Uniform
  • Referral Program

Job Tags

Live in, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Raisin Se

(Junior) Data Engineer Job at Raisin Se

 ...controlling purposes for Raisin. To this extent, we build and maintain data pipelines using Snowflake, Looker, Airflow (MWAA) and dbt that...  ...updated on emerging technologies and best practices in data engineering and bring new ideas to enhance the technical set-up. Solid... 

Essel

Solar Installer Job at Essel

 ...Job Description Job Description Essel is looking for talented Solar Installers to join our energetic team. In this role, you will be responsible for the installation of cutting-edge solar energy systems for both residential and commercial properties. You will play... 

Care Team Solutions

Travel Interventional Radiology RN (Neuro/Trauma) Job at Care Team Solutions

 ...Job Description Care Team Solutions is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Plano, Texas. Job Description & Requirements ~ Specialty: Interventional Radiology ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13... 

TechDigital Corporation

Mulesoft Developer Job at TechDigital Corporation

Job Posting Should have 3 - 5 years of experience with microservices, Mulesoft Should have good experience with Angular, HTML/CSS/JavaScript, nginx, Kubernetes, Jenkins, git Experience with implementation of HL7 standards is desirable. Follow best practice secure coding... 

Snap Inc.

Executive Protection Specialist Job at Snap Inc.

Join to apply for the Executive Protection Specialist role at Snap Inc.Join to apply for the Executive Protection Specialist role at Snap Inc.Get AI-powered advice on this job and more exclusive features.Snap Inc is a technology company. We believe the camera presents...