Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction?
LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. This role is onsite , based out of their High Point, NC office. 

The Customer Service Representative will serve as a point of contact by answering incoming calls from various clients related to healthcare benefits, life insurance benefits, disability plans and other human resource-related services.

Customer Service Representative Responsibilities :

• Educate and advise callers on their benefits, the system and all related processes
• Process enrollment related transactions and take ownership of issues through resolution
• Research customer requests and follow up with customers as needed
• Assist with company projects and administrative tasks
• Other projects assigned as needed

Customer Service Representative Requirements :

• 2+ years Customer Service experience required
• Must have strong verbal and written communication; must be conversational
• Extremely resourceful and able to problem solve
• Ability to provide exceptional customer service consistently

If you are interested in this position and qualify based on the previously mentioned requirements, please apply today! 

Thank you, 

Heather Hartley 
Recruiter 
LaSalle Network 

Job Tags

Contract work,

Similar Jobs