Job Description

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Job Tags

Flexible hours,

Similar Jobs